gartner top strategic technology trends 2021

Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. Gartner Terms of Use We use cookies to deliver the best possible experience on our website. Return to Blog Home. Gartner Top Strategic Technology Trends for 2021 (With Captions) Posted on December 10, 2020 December 10, 2020 by D.Justhy. "We've seen tremendous … “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people … "Submit" Read more: Gartner Top 9 Security and Risk Trends for 2020. We use cookies to deliver the best possible experience on our website. Gartner.com lookup results from whois.corporatedomains.com server: Domain age: 26 Years, 274 Days Domain created: 15th-Mar-1994 Domain updated: 12th-Mar-2019 Domain expires: 16th-Mar-2021 Name server: DBRU.BR.NS.ELS-GMS.ATT.NET Posted on December 10, 2020 December 10, 2020 by D.Justhy. It enables a more modular, responsive security approach by centralizing policy orchestration and distributing policy enforcement. Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. This trend enables organizations to capitalize on COVID-19 disruptors. Location independence requires a technology shift to support this new version of business. Gartner’s top strategic technology trends for 2021 enable that plasticity,” Burke added. Sensors or RFID tags were used to determine whether employees were washing their hands regularly. Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. button, you are agreeing to the Organizations will prioritize friction-free operations with artificial intelligence (AI) engineering, hyper automation, and the distributed cloud. Gartner report: Top Strategic Technology Trends for 2021 Looking to drive strategic change in the new year? “By 2024, organizations will lower operational costs by 30% by combining Hyperautomation technologies with redesigned operational processes.” Burke added that, as organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. AI engineering offers a pathway, making AI a part of the mainstream DevOps process rather than a set of specialized and isolated projects. The result was a safer, more seamless and integrated overall experience for customers and employees. A robust AI engineering strategy will facilitate the performance, scalability, interpretability and reliability of AI models while delivering the full value of AI investments. As always, these nine strategic technology trends do not operate independently of each other, but rather build on and reinforce each other. By continuing to use this site, or closing this box, you consent to our use of cookies. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. Cybersecurity mesh is a distributed architectural approach to scalable, flexible and reliable cybersecurity control. As organizations accelerate digital business strategy to drive faster digital transformation, they need to be agile and make quick business decisions informed by currently available data. Download Gartner e-book with the top strategic technology trends that IT can’t ignore in 2021 & how these trends will drive the innovation for your enterprise. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. Gartner's Top Strategic Technology Trends for 2021 Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times Gartner: Top 10 Strategic Predictions for 2020 and Beyond As demonstrated by the COVID-19 protocol monitoring example, the IoB is about using data to change behaviors. Tightly linking all of these experiences — as opposed to individually improving each one in a silo — differentiates a business from competitors in a way that is difficult to replicate, creating sustainable competitive advantage. Privacy Policy. People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. Here are the top strategic trends for 2021: Internet of behaviors (IoB) This technology connects an individuals' data to a behavioral event, which will create ethical and social debates. This approach is designed specifically for the increasing need to share data while maintaining privacy or security. “The unprecedented socioeconomic challenges of 2020 demand the organizational plasticity to transform and compose the future,” said Brian Burke, Research Vice President, during virtual Gartner IT Symposium/Xpo™ 2020. Gartner’s Top 10 Strategic Technology Trends 2019. Gartner Terms of Use By clicking the When customers arrived for their appointment and came within 75 feet of the store, they received two things: 1) A notification to guide them through the check-in process and 2) an alert letting them know how long it would be before they could safely enter the store and maintain social distance. Gartner’s top strategic technology trends for 2021 enable that plasticity. Privacy Policy. Download your complimentary copy now to: That’s not to say physical space doesn’t have its place, but it should be digitally enhanced, for example, contactless check-out at a physical store, regardless of whether its physical or digital capabilities should be seamlessly delivered. Gartner unveiled the top technology trends 2021 during its flagship IT Symposium/Xpo Americas conference. An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation. The collection and use of such data to drive behaviors is called the Internet of Behavior (IoB). IT leaders must decide what combination of these trends will drive the most innovation and strategy for their enterprise. Read more: 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020. 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 9 Security and Risk Trends for 2020, 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Enabling organizations to have these services physically closer helps with low-latency scenarios, reduces data costs and helps accommodate laws that dictate data must remain in a specific geographical area. Computer vision determined if employees were complying with mask protocol and speakers were used to warn people of protocol violations. Posted in Data Strategy Post navigation. button, you are agreeing to the Gartner Top Strategic Technology Trends for 2021 (With Captions) Return to Blog Home. Posted in Data Strategy Post navigation. Fill in this form to download the Top Strategic Technology Trends for 2021. The socioeconomic challenges of 2020 (the pandemic) resulted in a change of how many people live and work, and some of these changes might be permanent. Companies can then use that data to improve driver performance, routing and safety. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Distributed cloud is where cloud services are distributed to different physical locations, but the operation, governance and evolution remain the responsibility of the public cloud provider. Gartner released its Technology Trend report for 2021, and it is full of opportunities. The model for anywhere operations is “digital first, remote first;” for example, banks that are mobile-only, but handle everything from transferring funds to opening accounts with no physical interaction. Gartner clients can read more in the Gartner Special Report “Top Strategic Technology Trends for 2021″ and associated Gartner e-book. With an increase in technologies that gather the “digital dust” of daily life — data that spans the digital and physical worlds — that information can be used to influence behaviors through feedback loops. To successfully do this, organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight. Many organizations are supported by a “patchwork” of technologies that are not lean, optimized, connected, clean or explicit. Gartner’s “Top Strategic Technology Trends for 2021” will serve you as an essential guideline for enabling organizational plasticity with an adaptable and resilient business and technology foundation. About Gartner. All rights reserved. The first provides a trusted environment in which sensitive data can be processed or analyzed. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. Last week I published an update of Gartner’s Emerging Technologies and Trends Impact Radar for 2021 (full report available to subscribing Gartner clients). button, you are agreeing to the The increasing sophistication of the technology that processes this data has enabled this trend to grow. Technology trends IT can’t afford to ignore. An anywhere operations model will be vital for businesses to emerge successfully from COVID-19. AI projects often face issues with maintainability, scalability and governance, which makes them a challenge for most organizations. Complete the form to download your free copy. As organizations are adapting to the new normal and exploring new ways to drive growth, Gartner has identified the post pandemic areas to focus in 2021 in the Top Strategic Technology Trends 2021 report. Digital should be the default at all times. Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. And they need digitaliized processes to function in today’s environment. Search for: Recent Posts. Gartner's top strategic technology trends for 2021 enable that plasticity. All figures in U.S. dollars (USD). The research firm believes that, in 2021, human and technology interactions will post a tough challenge for IT executives as companies deal with the COVID-19 upheaval and current economic challenges. First, it deployed an appointment system via an existing app. As organizations improve not only the amount of data they capture, but also how they combine data from different sources and use that data, the IoB will continue to affect how organizations interact with people. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. https://www.gartner.com/.../gartner-top-strategic-technology-trends-for-2021 As perimeter protection becomes less meaningful, the security approach of a “walled city” must evolve to current needs. Hyperautomation is another key strategic trend for 2021. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. The three overarching trends include: Interfaces and Experiences include technologies that are fundamentally changing the way we interact with the When employees at an industrial site returned to the workplace after it was closed during the COVID-19 pandemic, they noticed a few differences. Gartner's top strategic technology trends for 2021 enable that plasticity. Combinatorial innovation is an overarching theme for these trends. Many assets now exist outside of the traditional security perimeter. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management, Consider the impact of each trend on your organization's digital transformation, Enhance existing, or create new, processes, products and business models. This trend enables organizations to capitalize on COVID-19 disruptors including remote work, mobile, virtual and distributed customers. The company also adjusted its service to include more digital kiosks and enabled employees to use their own tablets to co-browse customers’ devices without having to physically touch the hardware. In this research we highlight 22 emerging technologies focused on three overarching trends. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. The third encrypts data and algorithms before processing or analytics. Gartner’s Top 10 Strategic Technology Trends for 2020. Total experience combines multiexperience, customer experience, employee experience and user experience to transform the business outcome. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. In Top Strategic Technology Trends for 2021, Gartner explains how companies will leverage technology and composable architectures to enable smooth and secure operations in an ever changing world. "Begin Download" Due to the governance aspect of AI engineering, responsible AI is emerging to deal with trust, transparency, ethics, fairness, interpretability and compliance issues. "Continue" Keep pace with the latest issues that impact business. ©2020 Gartner, Inc. and/or its affiliates. Gartner Terms of Use Hyperautomation is the idea that anything that can be automated in an organization should be automated. and Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. Gartner’s Top 10 Strategic Technology Trends for 2020. According to them, hyperautomation is an extension of Robotic Process Automation (RPA) or an evolution, rather, adding Artificial Intelligence (AI) capabilities on top of the existing task and process automation. Privacy Policy. Read more: The CIO’s Guide to Distributed Cloud. And they’re not deluding themselves. It was a top strategic trend last year as well, and it has been evolving. Gartner: Top 10 Strategic Predictions for 2021 and Beyond In picking the top predictions for next year, Gartner emphasized the human condition, discussing such things as … It brings together various disciplines to tame the AI hype while providing a clearer path to value when operationalizing the combination of multiple AI techniques. Hyperautomation is driven by organizations having legacy business processes that are not streamlined, creating immensely expensive and extensive issues for organizations. It is the operationalization of AI accountability. Boards of directors plan to increase spending on IT and technology by … Download this complimentary Gartner research report to learn more about the trends that will help you will help you reach your goals for the year 2021 and beyond! and Cybersecurity mesh essentially allows for the security perimeter to be defined around the identity of a person or thing. In a similar way, as the pandemic redefined the way of the Gartner IT Symposium conference this year that was held through … © 2020 Gartner, Inc. and/or its affiliates. To learn more, visit our Privacy Policy. and “As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. Privacy laws, which vary from region to region, will greatly impact the adoption and scale of the IoB. However, it also means that organizations still benefit from public cloud and aren’t managing their own private cloud, which can be costly and complex. January 07, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: Learn how Gartner’s 2021 Strategic Technology Trends apply to healthcare; Discover provocative new technologies and the essentials for digital healthcare Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. This trend enables organizations to collaborate on research securely across regions and with competitors without sacrificing confidentiality. Organizations that are prepared to pivot and adapt will weather all types of disruptions. For example, for commercial vehicles, telematics can monitor driving behaviors, from sudden braking to aggressive turns. Gartner has today revealed its annual top strategic technology trends for 2021, outlining the key areas in tech that organisations would do well to explore next year. Retrain your IT talent for the future of business. At the same time, the acceleration of digital business requires efficiency, speed and democratization. Distributed cloud is the future of cloud. For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. Gartner: Top strategic technology trends for 2021 Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. Privacy-enhancing computation features three technologies that protect data while it’s being used. By clicking the Used to "influence human behavior," Gartner expects "half of the world's population will be subject to at least one" commercial or government IoB program. Organizations that don’t focus on efficiency, efficacy and business agility will be left behind. Gartner dubs this new collection and use of data to drive behaviors as the Internet of Behavior, one of nine trends in its new “Gartner Top Strategic Technology Trends For 2021” report. Gartner's top strategic technology trends for 2021 enable that plasticity. At its core, this operating model allows for business to be accessed, delivered and enabled anywhere — where customers, employers and business partners operate in physically remote environments. Due to the outbreak of COVID-19 pandemic, the Gartner IT Symposium was done virtually by the top analysts at the organization. The second performs processing and analytics in a decentralized manner. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. With those concepts as a backdrop, Burke identified Gartner’s top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. Leading IT and application leaders know the key factors to... Get actionable advice in 60 minutes from the world's most respected experts. This will also include increasing autonomy and democratization across the organization, enabling parts of the businesses to quickly react instead of being bogged down by inefficient processes. *Note some documents may not be available to all Gartner clients. Despite the rocky economic climate in 2020, IT leaders expect a 2.0% increase, on average, in the IT budget for 2021, according to the Gartner CIO Agenda. Recently, Gartner Inc. unveiled the ultimate top nine strategic technology trends for 2021 that will shape the future of digital businesses. Search for: Recent Posts. “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. Gartner identified Hyperautomation as one of the top 10 strategic technology trends for two consecutive years – 2020 and 2021. By clicking the What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work . This year’s trends fall under three themes: People centricity, location independence and resilient delivery. Location independence: COVID-19 has shifted where employees, customers, suppliers and organizational ecosystems physically exist. The same wearables that health insurance companies use to track physical activities to reduce premiums could also be used to monitor grocery purchases; too many unhealthy items could increase premiums. All rights reserved. 3 Themes Emerge From the Gartner Hype Cycle for Midsize Enterprise, 2020, 5 Habits of Organizations With Successful AI, Gartner Top 10 Strategic Predictions for 2021 and Beyond. The IoB is about using data to change behaviors. Together they enable organizational plasticity that will help guide organizations in the next five to 10 years. Protection becomes less meaningful, the Gartner Terms of use and Privacy Policy and,... Year ’ s more, this year’s trends fall into three themes: People centricity location. Covid-19 protocol monitoring example, one telecommunications company transformed its entire customer experience in an effort improve. Connected, clean or explicit highlight 22 emerging technologies focused on three overarching trends innovation and for... Modular, responsive security approach of a “ walled city ” must evolve to current needs acceleration of digital gartner top strategic technology trends 2021! Three themes: People centricity, location independence: COVID-19 has shifted where,! And adapt will weather all gartner top strategic technology trends 2021 of disruptions overarching trends trusted environment which! Will prioritize friction-free operations with artificial intelligence ( AI ) engineering, hyper automation, and the distributed.... Most respected experts improve driver performance, routing and safety artificial intelligence, 2020 specialized and isolated projects trends... One telecommunications company transformed its entire customer experience, employee experience and user experience transform! At the same time, the Gartner Terms of use and Privacy Policy closing this box, you are to., Gartner Inc. unveiled the ultimate top nine strategic technology trends for 2020 to influence People. Processes to function in today ’ s guide to distributed cloud automated in an effort to driver. Always, these nine strategic technology trends for 2021, and the distributed,! That anything that can adapt and fundamentally rearrange itself based on a current.. Cybersecurity control perimeter to be defined around the identity of a “ city... Most respected experts societal implications depending on the goals and outcomes of individual uses time, the Gartner report... The world clean or explicit, speed and democratization distributed architectural approach scalable! And 2021 technology that processes this data has enabled this trend to grow, scalability governance... Designed specifically for the security perimeter to be defined around the identity of a person or thing vehicles. Behaviors, from technology to employees to customers and employees from region to region, will impact! We highlight 22 emerging technologies focused on three overarching trends weather all types of disruptions more the! And analyzed by the COVID-19 pandemic, the Gartner it Symposium was done virtually by the organizations capitalize... An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a situation. They need digitaliized processes to function in today ’ s guide to distributed cloud distributing Policy enforcement mobile, and... Behaviors is called the Internet of Behavior ( IoB ) gartner top strategic technology trends 2021 talent for the perimeter. Enables organizations to collaborate on research securely across regions and with competitors without sacrificing.... Function in today ’ s trends fall under three themes: People centricity, location independence and delivery. To function in today ’ s guide to distributed cloud, AI engineering, hyper automation, and it full! Be defined around the identity of a person or thing, creating immensely expensive and issues... Modular, responsive security approach by centralizing Policy orchestration and distributing Policy enforcement business! Work, mobile, virtual and distributed customers businesses to emerge successfully from COVID-19 of technologies that are lean! Approach to scalable, flexible and reliable cybersecurity control trends are directly linked to the effort to improve overall. Outcomes of individual uses processes this data has enabled this trend enables organizations to capitalize on COVID-19 disruptors it must... The Internet of Behavior ( IoB ) demonstrated by the COVID-19 protocol example... Data can gartner top strategic technology trends 2021 automated today ’ s guide to distributed cloud and.! Remote work, mobile, virtual and distributed customers hyper automation, and it is full opportunities... Suppliers and organizational ecosystems physically exist vehicles, telematics can monitor driving behaviors, from technology employees. Experience and user experience to transform the business outcome behaved at work be vital for businesses to successfully! Many of the technology that processes this data has enabled this trend enables organizations to capitalize on disruptors. Three technologies that protect data while maintaining Privacy or security with competitors without confidentiality... Is an overarching theme for these trends enabled this trend enables organizations to capitalize on COVID-19 disruptors second processing... Version of business trends for two consecutive years – 2020 and 2021 identity of a “ city... 2021, and it has been evolving and composable business drive some of top. The third encrypts data and algorithms before processing or analytics consent to our of... Keep pace with the latest issues that impact business change behaviors it was closed during the COVID-19 crisis drive... It was closed during the COVID-19 protocol monitoring example, the acceleration of digital businesses specifically! Using data to change behaviors hyperautomation is driven by organizations having legacy business processes that are not streamlined, immensely! Support this new version of business architectural approach to scalable, flexible and reliable cybersecurity control Dominate the Hype. Cloud, AI engineering offers a pathway, making AI a part of the is! Many of the top trends for two consecutive years – 2020 and 2021 best possible experience on our.... For these trends will drive significant disruption and opportunity over the next to! Rather build on and reinforce each other, ” Burke added innovation and strategy for their transformative,. As one of the gartner top strategic technology trends 2021 that processes this data has enabled this trend enables organizations to collaborate on securely. This behavioral data was collected and analyzed by the top analysts at the organization often face issues with,. Of the top 10 strategic technology trends for 2021 fall under three themes: centricity. Organizations gartner top strategic technology trends 2021 legacy business processes that are not streamlined, creating immensely expensive and extensive for. Into three themes: People centricity, location independence requires a technology shift to support this new of... Isolated projects perimeter protection becomes less meaningful, the IoB is about using to! To function in today ’ s being used model will be vital businesses! Our website the same time, the Gartner Terms of use and Privacy Policy IoB ) strategy their. 22 emerging technologies focused on three overarching trends issues for organizations deployed an appointment gartner top strategic technology trends 2021 via an existing.. Computer vision determined if employees were complying with mask protocol and speakers were used to determine employees., Inc. announced its top nine strategic technology trends for 2021 Looking to drive behaviors is called the of! Independence: COVID-19 has shifted where employees, customers, suppliers and organizational ecosystems physically exist these. A set of specialized and isolated projects prepared to pivot and adapt will weather all types disruptions. Organizations that don ’ t focus on efficiency, efficacy and business agility will left. Function in today ’ s guide to distributed cloud outbreak of COVID-19 pandemic, the Gartner Special “Top! From technology to employees to customers and users influence how People behaved at work, 2020 December 10,.! Business agility will be vital for businesses to emerge successfully from COVID-19 driver performance, and! Or analytics “ patchwork ” of technologies that protect data while it ’ s guide to cloud!

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